Accessibility Statement for Mastercard Concierge

Effective Date: July 14, 2025

This is an accessibility statement from Aspire Lifestyles (Americas) Inc. ("Aspire Lifestyles"). Aspire Lifestyles has made a commitment to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 accessibility standards.

Measures to support accessibility

Aspire Lifestyles takes the following measures to ensure accessibility of the website:

• Include accessibility throughout our internal policies.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.
• We strive to be WCAG compliant and include this compliance as a core component of our design, development, and testing process.

Compatibility with browsers and assistive technology

The website is designed to be compatible with the following web browsers and operating systems:

• Windows and MacOS
• Google Chrome, Microsoft Edge, Mac Safari

The website is not tested for compatibility with:

• BlackBerry OS (found on Blackberry mobile phones)
• Android mobile OS below Android 6.0 (AKA Android Marshmallow)
• Apple iOS below iOS 8

Technical specifications

Accessibility of the website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility barriers on the site by contacting us via email at:  privacy@aspirelifestyles.com or by phone by using the Concierge Service contact number associated with your program, or by calling the Concierge Service phone number listed on the back of your credit card (if applicable).